Willis Volvo Review Page

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No pressure was put on us. Sales force was attentive to our needs and insured that we had answers to our questions. Price was acceptable. Dealership was immaculately clean with excellent amenities. Delivery process was enjoyable and the car operation orientation was thorough. The courtesy shown us was exemplary. This was the most pleasant car buying experience I have ever had.

-       Gary H

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Willis Volvo and Todd Lee provided me with the easiest and most fun car buying experience I have ever had! I will definitely buy from them again in the future.

-       Kelsey P

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Everything from Start to Finish. The experience was so exceptional that I took the time to email the General Manager to express my satisfaction.

-       Robert M

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Fabulous business, very polite & knowledgeable employees. Highly recommend you check them out when you are in need of a new auto!

-       Sue M

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I really appreciated how Don explained everything, was engaged in the conversation & listened to my concerns! What a great guy!!

-       Randy V

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Todd Speck was the salesman and he made the difference in our final purchase decision. We had visited three other dealers - narrowed our choices to a BMW X5, Audi Q7 and the Lexus (another Willis dealership that was impressive too) - but in the end, all were comparable - more or less - but it was how we were treated by the staff at Willis Volvo.

Frankly, had it not been for the experience at one of the dealers, we won't have finished up our car shopping at Volvo - we were ready to buy but the other dealer's sales manager didn't impress us - I'm convinced that he didn't think we were ready to buy or perhaps were capable of buying the particular model. We were ready to buy but in the end we were left with the impression that he was indifferent to our interest.

What a difference with the Willis staff - professional, courteous, attentive and respectful - valued our time and listened to us, and were extraordinarily patient in our questions. In the end, it was the vehicle that we enjoyed but got there because of the Willis staff and Todd Speck.

-       Jim T

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So far, so good. We took our Volvo in for repairs thinking we would have to rent a car to use while it was getting repaired. They not only offered a Loaner car but offered to Pick up, bring us a loaner and deliver our car back once it's repaired.

-       Virginia G

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Don Hayes (and the entire Volvo team) consistently provide exemplary customer service. Truly across all industries, I do not believe I have experienced more thoughtful or patient customer service. He and his team make having my vehicle serviced a joy - not an easy feat.

-       Jonathan B